EARO Terms of Service

Last Updated: April 2, 2026

1. Acceptance of Terms and Scope

1.1 Agreement

These Terms of Service ("Terms") constitute a legally binding agreement between you (the "Advertiser," "User," or "Agency") and EARO (a brand of NextBroadcast Media) regarding your use of the EARO self-service advertising platform, APIs, and AI creative tools (collectively, the "Platform").

1.2 Eligibility

By creating an account, you represent that you are at least 18 years of age and have the legal authority to bind your business or client to these Terms.

1.3 Self-Service Nature

You acknowledge that EARO is a self-service platform. Advertiser is solely responsible for (a) targeting decisions, (b) ad placement selections, and (c) all content. EARO is not liable for targeting errors that result in delivery to unintended audiences or regions.

2. Account Security and Responsibility

2.1 Sole Responsibility

You are responsible for maintaining the confidentiality of your account credentials. You are solely liable for all activities, charges, and orders placed through your account. Advertiser will be charged for all orders placed through their account, regardless of whether such orders were authorized by the Advertiser or resulted from a security breach.

2.2 Agency Representation

If you are using the Platform on behalf of a third-party client, you warrant that you have the legal authority to bind that client to these Terms. You and the client shall be jointly and severally liable for all payment obligations.

3. Generative AI and Creative Tools

3.1 AI-Generated Content

EARO provides Generative AI tools for scriptwriting and synthetic voice generation. You acknowledge that:

  • Outputs are generated by automated systems and may not be unique to your campaign.
  • EARO does not guarantee that AI-generated voices will be indistinguishable from human voices in all contexts.
  • Approval of AI output is the Advertiser's sole responsibility for accuracy, legal compliance, and brand safety.

3.2 AI Training License

To the extent permitted by law, you grant EARO a non-exclusive, royalty-free, perpetual license to use your ad content (including scripts and audio) to improve our AI models and platform performance through machine learning and research.

4. Advertising Standards and Compliance

4.1 Global Standards

All advertisements must comply with EARO's Advertising Standards.

We strictly prohibit content that:

  • Is illegal, fraudulent, or deceptive (including "Deepfake" endorsements).
  • Promotes hate speech, violence, or discrimination.
  • Infringes on third-party intellectual property (copyright, trademarks).

4.2 Regional Compliance

  • US/Canada: Advertisers must comply with FTC guidelines and specific network standards (e.g., SiriusXM/Pandora).
  • EU/UK: Advertisers are responsible for ensuring content complies with GDPR and local consumer laws.
  • APAC/MENA: Content must respect local cultural sensitivities and religious regulations.

4.3 Right to Reject

EARO reserves the right to reject, pause, or remove any advertisement at our sole discretion, without liability.

4.4 Lead Times

For all non-AI, user-uploaded assets, Advertiser must provide final files at least three (3) business days prior to the campaign start date.

4.5 Inventory Held Charges

If assets are late or rejected, EARO reserves the right to charge the Advertiser for "Inventory Held"—the cost of the reserved airtime that could not be filled due to missing assets.

4.6 Right of Substitution

If an asset fails during a campaign, EARO may, but is not obligated to, substitute it with a previously approved asset from the same Advertiser to ensure continuity of delivery.

5. Placement and Performance

5.1 Programmatic Delivery

You acknowledge that ad placement is handled via Real-Time Bidding (RTB). We do not guarantee 100% fill rates or placement on specific podcasts unless explicitly agreed upon via a Programmatic Guaranteed (PG) order.

5.2 System Testing

Advertiser authorizes EARO to conduct periodic tests (including interface tweaks or delivery algorithms) that may affect the look, feel, and delivery of your ads or campaign reporting.

5.3 No Guarantees

EARO makes no guarantee regarding specific reach, conversion rates, click-through rates, or "listen-through" outcomes.

5.4 Invalid Activity

EARO uses industry-standard tools to detect bot-traffic and invalid listens. EARO is not liable for technological fraud or "invalid activity" and will not issue refunds for listens deemed valid by our primary SSP partners.

6. Payment and Financial Terms

6.1 Pre-Payment

Unless otherwise agreed in writing, all campaigns require pre-payment via credit card or approved digital wallet.

6.2 Minimum Spend

A minimum campaign budget of $25 USD per day applies (converted to local currency where applicable).

6.3 Invoicing & Late Fees

For approved enterprise accounts, payments are due within 30 days. Late payments bear interest at a rate of 1.5% per month.

6.4 Collection

Advertiser is responsible for all costs of collection, including reasonable attorneys' fees.

6.5 Official Metrics

EARO's internal tracking statistics are the sole and definitive measurement of performance for billing purposes. Third-party tracking is for informational purposes only.

6.6 Non-Cancellation

Once a programmatic order is submitted, it is non-cancellable. Because assets are instantly propagated to global bid-streams, budget pulls mid-flight are not permitted, and no refunds will be issued for "unspent" portions of an active daily budget.

7. Intellectual Property

7.1 User Content

You retain ownership of uploaded assets but grant EARO a global, non-exclusive license to host and distribute your content across our publisher network.

7.2 Platform Rights

All rights to the Platform, AI tools, and proprietary algorithms remain the exclusive property of EARO.

8. Limitation of Liability

8.1 Aggregate Cap

EARO's total aggregate liability for any claim shall not exceed the total amount paid by you to EARO for the specific campaign giving rise to the claim.

8.2 Technical Failures

EARO is not liable for service interruptions caused by third-party RSS feeds, podcatchers, or internet service outages.

9. Modification and Termination

9.1 Right to Modify

EARO may update these Terms at any time. Your continued use of the Platform after an update constitutes acceptance.

9.2 Termination

Either party may terminate this agreement by closing the account. All outstanding payment obligations survive termination.

10. Governing Law and Dispute Resolution

10.1 Jurisdiction

Governed by the laws of the Dubai International Financial Centre (DIFC), UAE.

10.2 Dispute Resolution

Any dispute not settled within 30 days shall be submitted to the exclusive jurisdiction of the DIFC Courts.

11. Contact

For privacy inquiries or to exercise your data rights, please contact: Legal Officer